Frequently Asked Questions
This FAQ's knowledge base is visible to all users that are logged in.
If you're able to login to your SFGov email account but unable to login to the SF Employee Portal, please contact the City's Department o...
Wed, Aug 7, 2019 4:12 PM
NOTE: This solution only applies to Cisco AnyConnect VPN Client. If you have Windows 10, you must use this VPN Client.
If you don't ha...
Sat, Nov 14, 2020 7:45 AM
If you have a Cisco IP phone assigned to you, you will also receive an audio file in your SFGov email of all voice messages you've received that you can...
Thu, Aug 22, 2019 4:57 PM
We DO NOT install software/applications, repair, or troubleshoot any Personal* PCs, laptops, mobile devices, home networks and home internet....
Wed, Feb 5, 2020 3:26 PM
There are a couple of resources we suggest you explore. See links below:
RPD University
Office 365 Training Center
for more i...
Tue, Jul 24, 2018 2:47 PM
See the attached pdf for the guide to your AT&T Business Voice Mail service...
Thu, Sep 13, 2018 11:18 AM
click link for details: https://sfgov.org/sfc/sanfranciscowifi
Note: when prompted, you must Accept the 'Terms & Agreement' to ...
Fri, Aug 31, 2018 3:48 PM
If you are getting this pop-up message on your IOS device, please click here for possible solutions.
Thu, Jun 20, 2019 3:21 PM
First you must obtain your head supervisor's approval to add an International Plan (Voice, Data & Messaging) to your mobile device....
Wed, Dec 5, 2018 3:53 PM
For login credential issues including password reset and ActiveNet Technical Support, please contact:
sfRecOnline
email: sfreconline@sf...
Tue, Nov 26, 2019 4:07 PM