First you must obtain your head supervisor's approval to add an International Plan (Voice, Data & Messaging) to your mobile device. This email approval should be sent directly to: [email protected]
Your supervisor's email approval must also have -- Your full name, department mobile device phone number and all of the required information listed below:



  1. The Start and End Date of your trip
  2. The Locations where you'll be traveling (ie. Paris, France | Madrid, Spain, etc..)
  3. If you are going to be on a Cruise Ship, provide which cruise line and the ports-of-call as some of our Wireless Carriers have mobility packages with cruise lines
    https://www.att.com/offers/international-plans/cruise-ship-list.html

Once we receive all of the information per above, we will provide you with pricing plan options. Once this plan option is finalized, you'll receive a separate email confirmation with your International Plan details and detailed instructions on what you need to do on your device for this to go into effect. Happy Trails! - see also Domestic Coverage

-See checking your SFGov email abroad


NOTE: See attached Travel Tips!